Acceptable Use Policy

You may use the Site to browse and purchase genuine Heatecph drinkware for personal or business use. All products we sell are lawful consumer goods — insulated bottles, tumblers, flasks and related accessories.

• Using the Site for any unlawful, fraudulent or harmful purpose.
• Attempting to gain unauthorised access to the Site, accounts or systems.
• Introducing malware, scraping at scale, or interfering with the Site's operation.
• Using stolen or unauthorised payment methods, or engaging in card testing.
• Reselling our products in a way that misrepresents them or infringes our intellectual property.
• Submitting false information or impersonating others.

We sell food-contact drinkware and accessories. We do not sell regulated, hazardous, pressurised, gas or electrical heating products through this Site, and we make no medical or health treatment claims about our goods. Our business complies with the acceptable-use requirements of our payment providers.

We may suspend or refuse access, cancel orders, or report activity to the authorities where this Policy is breached.

Report misuse or ask a question at support@heatecph.shop.