Legal · Last updated 23 June 2026
Acceptable Use Policy
This Policy sets out the rules for using heatecph.shop and confirms the lawful nature of the goods we sell. By using the Site you agree not to misuse it.
01 · Permitted use
You may use the Site to browse and purchase genuine Heatecph drinkware for personal or business use. All products we sell are lawful consumer goods — insulated bottles, tumblers, flasks and related accessories.
02 · Prohibited activity
- Using the Site for any unlawful, fraudulent or harmful purpose.
- Attempting to gain unauthorised access to the Site, accounts or systems.
- Introducing malware, scraping at scale, or interfering with the Site's operation.
- Using stolen or unauthorised payment methods, or engaging in card testing.
- Reselling our products in a way that misrepresents them or infringes our intellectual property.
- Submitting false information or impersonating others.
03 · Lawful products only
We sell food-contact drinkware and accessories. We do not sell regulated, hazardous, pressurised, gas or electrical heating products through this Site, and we make no medical or health treatment claims about our goods. Our business complies with the acceptable-use requirements of our payment providers.
04 · Enforcement
We may suspend or refuse access, cancel orders, or report activity to the authorities where this Policy is breached.
05 · Contact
Report misuse or ask a question at support@heatecph.shop.